The Kindness Animal Hospital

5 Water Village Road, Ossipee, NH 03864


FAX 603-539-3622

Copyright. The Kindness Animal Hospital. All rights reserved

Dr. Lindsay Lord, a native of Ossipee, is the owner of The Kindness Animal Hospital as of August of 2016.  Dr. Lord graduated from the University of Vermont in 2006 with her Bachelor of Science degree in Animal Science.  In 2009, she received her Master of Science degree in Animal Science from the University of Vermont, studying immune function and its relationship with photoperiod in cattle.  Before starting veterinary school, Dr. Lord interned at Mote Marine in Sarasota, FL working at their Sea Turtle & Dolphin Rehabilitation Hospital.  Dr. Lord then attended Ross University School of Veterinary Medicine, completing clinical rotations at Louisiana State University and graduating in 2012.  Dr. Lord is a member of AVMA & NHVMA.  In her free time she enjoys traveling and spending time with her friends, family, and two Newfoundlands.

Dr. Marlene Schmidt grew up in Keene, NH. She attended the University of New Hampshire and graduated in 2012. She spent a year working full-time at a local veterinary clinic until she started at the University of Illinois and graduated with her Doctorate in Veterinary Medicine in 2017. After graduation she and her fiancé, Zach, moved back to New Hampshire with their dog Gonzo. She has a special interest in surgery, and in her free time enjoys cooking, camping, and spending time with friends and family.

Jaime joined the TKAH team as a receptionist and office manager in August of 2017.  She has experience in the service industry but feels grateful to have found her calling when she started in the veterinary field in 2012.  Jaime’s family includes her husband, Jody and teenaged son, Sloan. They also have two terriers Jack and Penelope and two cats Snow and Vlad.  In her spare time, she likes to get outside and enjoy the area by walking, hiking, cycling and kayaking.

 Type Sarah Frohock started working with us in 2018. She has had a lifelong love of animals. After graduating from Keene State College with a BS in Sociology she moved back to this area and began volunteering at The Lakes Region Humane Society. She soon realized that working with pets and their people were her passion. She worked at LRHS for a number of years.
Sarah's love of communicating with and training dogs, and helping owners with their pets became her career. She has worked at several other veterinary hospitals and we are happy she settled with us this year. Sarah also operates Sarah's Courteous Canine where she has obedience and dog sport classes as well as reactive dog lessons and private consultations.
When she is not working, Sarah loves hiking, competing in dog sports, rally, conformation and obedience trials. She has 4 Aussies and 1 Golden Retriever.your paragraph here.

Eugene Northacker joined the practice in 2018. About 16 years ago, Eugene left New York City and the Engineering profession to move to NH. He began volunteering at The Lakes Region Humane Society where he discovered he loved working with animals. After a few years he attended Great Bay Community College to study the veterinary technician program. He passed the national exam and became a certified veterinary technician.
Eugene worked in Rochester for almost 9 years. When a position opened up here he jumped at the chance to join us and our “warm and friendly staff”. He has 2 dogs , Heidi an 8 year old Aussie, and Gus, a 10 year old Great Pyrenees. His hobbies include making Origami, watching Japanese animation and cooking. You will recognize Eugene as the only male employee in the building. Photo to follow.

Having three doctors on staff allows for collaboration on challenging cases.  A second or third opinion, in house, is routine.  All three doctors attend continuing education conferences on a regular basis and stay current in veterinary medicine and surgery.  We also subscribe to the Veterinary Information Network, a web based source of current information.




Allie has been with us since 2005. She started working in the kennel room and job shadowing through her school program until she graduated high school. She left to further her education and returned a few years later in 2008 working as a veterinary technician and  receptionist. Allie enjoys spending her down time with her two and four legged family.


Kimberly joined the Kindness family in 2000 as a veterinary technician. She has a deep devotion to animals and their well being both physically and mentally with special interests in behavior and nutrition. She enjoys hiking in the woods and walking on the beach with her dogs and is usually enrolled in some type of dog sport class. She currently shares her home with 3 cats and 2 dogs



Nancy has been with us since 1972.  She grew up in Melvin Village. Her degree in retail merchandising did not prepare her for the enjoyment she would later have at Kindness.  Nancy loves gardening, walking, reading, cooking and camping with her husband Keith and their dog Dash. She also has two cats, Flower and William. Her work here includes being a surgical/dental technician and receptionist. Nancy continues to love going to work every day.

“ I am proud to work in an environment where compassion, empathy and fun are integral parts of every day".





Jane, a certified veterinary technician, has been in the veterinary field for 30 years. A graduate from The University of Connecticut, she began working as a equine & small animal technician. She has also had the opportunity to assist with wildlife rehabilitation.  Jane spent a lot of time throughout her younger life in New Hampshire locally and made this her permanent home in 2013. She joined  TKAH"s team August of 2013 and is involved with all aspects of the Hospital.  When Jane is not at work she and her co- pilot Saco can be found hiking, kayaking, and skiing, snowshoeing and snowboarding.  Jane also enjoys volunteering for The Laura Foundation, ESSC and other various non profit organizations. 

Kira is a local to the area who grew up helping in a boarding/grooming facility, riding horses, and ice racing. Her love of animals sent her to The University of Connecticut where she graduated in 2010 with an Associates in Animal Science. Kira's dream came true in July 2013 when she joined the Kindness family as a veterinary technician. In April of 2016 she became a Certified Veterinary Technician. She is a jack of all trades and can be found helping in many aspects of the hospital where she is always willing to lend a helping hand. In her free time Kira can be found hiking with her chocolate lab Kenna, watching her sister tractor pull, and practicing yoga.

Dr. Susan Haley attended UNH and graduated in 1979 with a BS in Animal Science and a minor in Chemistry.  She then attended Purdue University and graduated in 1984 with her Doctorate in Veterinary Medicine.  After graduation Dr. Haley practiced in Lee, NH for 11 years and joined our staff in 1995.  She was a member  of the Board of Veterinary Medicine in NH from 1997-2002 . She is an active advisor to The Lakes Region Humane Society.  Dr. Haley taught  classes at UNH and was a board member of the NHVMA, and is a member of the AVMA.  Her areas of interest include small animal medicine and surgery.  She is licensed to practice veterinary medicine in ME, NH, and VT. Dr. Haley is married,  has four step children and seven grandchildren. She loves gardening and travel.

About Us

We're here when you need us, whether it's for a routine checkup, a much needed vaccination, or an emergency.  Because our clean facilities utilize some of the most up-to-date and technologically advanced equipment, and our staff is not only knowledgeable about advanced veterinary techniques but also possesses incredible passion for their work, you can rest assured that  your best friend is in the best hands.